Protecting Your Privacy
On the 21st December 2001 new privacy laws were introduced. These laws govern the way personal information is used and stored by companies.
Charm Financial Services has adopted these practice principles to protect your privacy.
This document briefly explains the types of personal information we may keep and how we may use that information.
What information does Charm Financial Services hold?
The information Charm Financial Services holds in relation to your finance application includes all information and supporting documentation provided by you in the course of your finance enquiry.
We may hold or collect information in relation to your finance from other parties pursuant to the privacy act, for example a credit-reporting agency.
We may also keep records in relation to other services provided to you by our preferred suppliers. This information enables us to assist with your future financial needs.
What obligations does Charm Financial Services have in relation to this information?
Charm Financial Services will take the necessary measures to ensure that all personal information held is protected against misuse and loss and from unauthorized access.
Access to personal information will be restricted to only those employees or agents who require access to this information in order to fulfill our service obligations to you.
Charm Financial Services will not disclose any personal information to other parties without prior written consent (or as required by law).
Any information held by Charm Financial Services will be held in a secure environment. may be required by law to retain personal information about you for a period of time after our services to you have ceased. In this event we will ensure that upon expiry of this period all personal information will be securely destroyed.
You have a right to request a copy of your personal information held by Charm Financial Services about you. Charm Financial Services reserves the right to charge a reasonable cost for this service should you require this information.